FAQ

Remember, if you continue to have questions even after you have read this page, you can contact us:

Email bonitoparaisobeachhouse@gmail.com,  WhatsApp  +54 9 11 3690 4747, or send us a message through the form at the end of the site.

 

1. What are the protocols for Covid-19?

We open our doors according to the Responsible Tourism Seal, coordinated by the Ministry of Tourism. Based on TurisAngra protocols and in accordance with current standards of health control, hygiene and safety.

 

In Bonito Paraíso it is safety policy that all activities are carried out prioritizing the care of the life and good health of the people involved. Therefore, we ask:

 

  • Respect the use of masks in common areas and vessels.

  • Presentation of vaccination card at check in.

  • Minimum distance of 1.5 meters in order to avoid agglomerations. 

  • When you arrive at the hotel we will take your temperature.

  • We recommend sanitizing your hands constantly.

2. What are the check-in and check-out times?

Check-in: from 13 hs. (1p.m.)

Check-out:  11 hs. (11a.m.)

 

3. How do I make a reservation?

To make your reservation you must complete the form on our website  https://bit.ly/30Mpp6n leaving the details of a credit card as a guarantee. They will be confirmed after the deposit payment of 20% of the total reservation. It can be charged to your credit card

Rates are per night, per room.

Including a delicious breakfast, wifi, afternoon tea, all taxes and cleaning service.

Additional bed since 10 years old: R$300, children up to 9 years old R$150, children up to 3 years old free of charge. Cot free of charge on request.

We have a reliable and secure booking system. 
After completing the form, we will send you the booking confirmation.

 

4. What is the cancellation policy?

The deposit is partially refundable:

 

> For reservations canceled 30 days or more in advance of the check-in date:
Of the total amount in advance: 25% non-refundable and 75% as a credit for a new reservation (subject to availability and variation of rates according to the new date). Credit valid for 1 year from the date of the canceled reservation. To make a new reservation you must pay a new 5% deposit (to complete 20% of the total reservation).

 

> For reservations canceled between 15 and 29 days prior to the check-in date:
Of the total amount in advance:50% non-refundable and 50% as a credit for a new reservation (subject to availability and variation of rates according to the new date). Credit valid for 1 year from the date of the canceled reservation. To make a new reservation you must pay a new 50% deposit (to complete 20% of the total reservation).

 

> For reservations canceled between 7 and 14 days before the check-in date:
Of the total amount in advance:75% non-refundable and 25% as a credit for a new reservation (subject to availability and variation of rates according to the new date). Credit valid for 1 year from the date of the canceled reservation. To make a new reservation you must pay a new 75% deposit (to complete 20% of the total reservation).

 

> For reservations canceled between 5 and 6 days in advance to the check-in date:
Deposit without refund.
A new 20% of the total reservation will be charged to your credit card and will remain credit for a new reservation (subject to availability and variation of rates according to the new date).
Credit valid for 1 year from the date of the canceled reservation.

 

> For reservations canceled 4 days in advance or less to the check-in date, No show and early departures:
The remaining 80% of the total reservation will be charged to your credit card.
20% will remain of credit for a new reservation (subject to availability and variation of rates according to the new date). Credit valid for 1 year from the date of the canceled reservation.

 

The hotel is not responsible for bad weather or flight cancellations, respecting the policies accepted at the time of booking.

 

5. Starting what age do children pay?

Additional bed since 10 years old: R$300, children up to 9 years old R$150, children up to 3 years old free of charge. Cot free of charge on request.

6. How much does it cost to add an extra bed?           

Each extra bed is R$300 per day.

 

7. What does the fare include?

Rates are per day, includes: room cleaning, Wi-Fi, a delicious and healthy breakfast and afternoon tea.

Free use of Stand-Up and Kayak.

Also, Bonito Paraíso provides chairs to be on the beach and snorkel masks.

 

The daily rate does not include: lunch, dinner, water transport, mainland or Abraão transfer, private speedboat tours, local guide for hiking, beach towels, and massages. Services are available for renting on site.

 

To book now or for more information you can write us: bonitoparaisobeachhouse@gmail.com

8. Is there a restaurant or bar in Bonito Paraíso?

Yes, in Bonito Paraíso, you can have lunch and dinner without having to go to Abraão.

 

Bonito Bar and Restaurant : open from 11hs (11a.m) to 23 hs (11p.m.)

We offer food and drink service overlooking the sea.

We have a beach bar, a large kitchen, a large covered area and a gastronomic proposal unlike anything else offered on the island.

We provide dishes with fresh and native food with international gourmet style.

We offer tasty and delicate dishes made with fresh and local ingredients. Our environment inspires us to combine fish and seafood with colorful vegetables. Bonito Bar it offers you gourmet, tasty and fresh dishes accompanied with exquisite drinks to enjoy our magnificent beach.

>Menu https://bonitobar.ola.click/landing

 

9. Do you have banks and ATMs?

In Ilha Grande there are no banks or ATMs.

 

10. Do you accept credit or debit cards on the island?

In Bonito Paradise we accept cash or credit card. Almost all shops, restaurants, supermarkets and tourist agencies accept credit and debit cards.

The most accepted are VISA, Mastercard and Amex.

 

In Conceição de Jacareí: There are no banks, but it has an ATM.

 

In Angra dos Reis: There are banks (Bradesco, Banco do Brasil, Itau, Santander...) and all of them are located on the center, where you can draw money.

Warning: We do not recommend using the ATM 24hs that is next to the Gas Station, since it has several complaints of cloned cards.

 

* You can consult currencies and exchange types in www.x-rates.com
 

11. Do you have a shuttle service?

 Yes, we do offer shuttle services and Bonito Paraíso has its own dock.

 

Shared Flex Option:

Car+flex+taxiboat

1 - Private car to the port of Angra Dos Reis. The value for one to three people is R$350 or for 4 people R$400. Journey time: Two hours and half. 

2 - Flexboat  (between R$100 per person) to Abraão, leaves every hour. Journey time: 40 minutes.

From Abraão to Abraãozinho it is possible to take a TaxiBoat  (R$20 per person). Journey time: 5 minutes.

To check on the service contact us through WhatsApp +55 24 999265826 or e-mail bonitoparaisobeachhouse@gmail.com

Due to protocols during the pandemic the schedule can be modified 

Private Speedboat Option:

car+private boat

 

1- Private car to the port of Angra Dos Reis. The value for one to three people is R$350 or for 4 people R$400. Journey time: Two hours and half. 

2- Private speedboat from Angra dos Reis to Bonito Paraíso (R$1000 go and return).

Check rates and availability through WhatsApp +55 24 999070307

 

If you want a car to pick you up at the airport, please contact us via e-mail bonitoparaisobeachhouse@gmail.com with the following information:

 

- Airline name and flight number.

- Date and time of arrival.

- Airport Name.

 

If you are already staying in Rio de Janeiro, send us the following information:

 

- Name and address of the hotel.

- Date and time to be picked up.

 

If you just want to hire the private speedboat, you can communicate directly via WhatsApp  +55 24 999 265826

 

12. Do you have cars on the island?

No, it's a reserve so cars must stay on the mainland. We can recommend a parking lot.

 

13. Is it possible to walk from Vila do Abraão to Bonito Paraíso?

Yes, it is a walk of approximately 30 minutes. The path is very beautiful through the relatively easy forest path with some small ascents and descents. It is crossed by all the intermediate beaches and depending on the height of the water it is possible that it is necessary to get your feet wet in a stretch of 15 meters near Praia Comprida. Check with the reception at Bonito Paraiso.

 

14. Is there somewhere I can leave my luggage?

We offer the possibility to leave your luggage free of charge.

 

15. Do you have an Internet connection?

Bonito Paraiso is located in a remote area and the stability of the connection varies. Wi-Fi is available free of charge to our guests, but is subject to weather conditions and the signal provider; these conditions apply to the whole island.

 

16. What should I take to Bonito Paraiso?

We recommend bringing:

- Beach towels

- Lanterns

- Sunscreen

- Insect repellent

- Necessary medicines, in Abraão there is a health post and drugstore.

- Cash

- Rain coat or umbrella

17. What are the characteristics of electric current?

The voltage is 110. The state provides electricity. We recommend bringing an adapter. Due to the island's high exposure to nature and its remote location, there are sometimes brief periods of blackout until the maintenance team arrives. For these occasions we have a generator (not suitable for use of AA).

 

18. Is it a safe place?

Abraãozinho is a very quiet and safe beach, so we do not have keys on the doors of the house. There are many security cameras on the beach and few escape routes. However, we recommend that you leave your valuables inside the rooms or safes to avoid inconvenience.

 

Wildlife:

Ilha Grande is a very abundant ecological reserve in its nature, it remains virgin in almost all its land. In this way you will be able to appreciate all its native wealth of the flora and fauna. Bonito Paraiso is surrounded by vegetation, which is what makes this place so special. All rooms have mosquito nets on the beds so you can rest without interruptions.

 

Yellow fever:
In 2018, we had an outbreak of yellow fever. At the moment the situation is fully controlled but we recommend getting vaccinated before coming.
The vaccine is safe, effective and protects against diseases with a single lifetime application. Currently it is not an indispensable requirement for entry to the island.
We are a destination of incomparable natural beauty consolidated abroad and within the country itself, we practice tourism in a balanced, sustainable and responsible way, so our care for those who visit us.